Customer experience

Fast. Friendly. Efficient

Our design process begins with comprehensive research to understand safety regulations, child development principles, and user preferences. Once armed with this information, our design team collaborates to create innovative and engaging concepts, considering factors like accessibility and age-appropriate challenges. The final stage involves refining the chosen design, incorporating feedback, and ensuring it aligns with both the client’s company vision and the community’s needs.

At the American Playground & Recreation Company, you have the option to utilize our Design My Playground Tool, allowing you to customize and select specific playground equipment according to your preferences. Alternatively, you can build a quote by navigating the online store, where they can explore a variety of playground products and conveniently add their chosen items to the quote form. This streamlined approach caters to diverse preferences, offering both a hands-on design experience and a curated selection from the online store.

During a consultation with and American Playground & Recreation consultant the initial step involves gathering client requirements and understanding their vision for the playground. This is followed by a collaborative discussion where the client and the our experts exchange ideas, addressing specific design preferences, safety considerations, and budgetary constraints. The final phase includes presenting a comprehensive proposal that outlines the proposed design, materials, cost estimates, and a timeline for the construction of the customized playground.

The American Playground & Recreation Company manages our freight process efficiently to ensure timely delivery of play and recreation equipment. Leave it to us to coordinate with reliable carriers to transport playground structures and components, optimizing routes for cost-effectiveness. Through a streamlined logistics system, they prioritize safe and secure packaging, allowing for smooth shipping processes and ensuring that the joy of play arrives intact to their destination.

With our installation process, customers have the flexibility to choose from three distinct options tailored to their preferences. The full professional installation ensures a hassle-free experience, with skilled experts handling every aspect of the setup. Alternatively, the community build installation encourages collaboration, allowing local communities to come together for a shared effort in constructing the playground. For those inclined towards a hands-on approach, the DIY installation option empowers customers to take charge of the process, providing a fulfilling and personalized experience.

At the American Playground & Recreation Company we conduct rigorous safety audits to ensure the well-being of children using our equipment. These assessments involve thorough inspections of play structures, surfaces, and surrounding areas. The process includes identifying potential hazards, adherence to safety standards, and implementing corrective measures to maintain a secure and enjoyable environment for children and families.